Course Outline
MODULE 1
Topic: Introduction
Information to be covered in this module:
- The general laws regarding alcohol sales and service
- How to recognize problems before they happen
- How to make certain that minors don’t consume, purchase or possess alcohol at your place of business.
- How to recognize persons who are intoxicated
- How to prevent people from becoming intoxicated
- How to deal with intoxicated persons
- Conduct of guests and employees
- Alcohol and how it affects the drinker
- Alcohol and drugs don’t mix
- OWI and how as a server seller of alcohol you can affect it.
- Alcohol and Prescription Drugs as well as over the counter drugs.
- Techniques for checking Identification
MODULE 2
Topic: Alcohol and the Hospitality Industry, the problems arising from alcohol consumption and the effects of such.
Information to be covered in this module:
- Why do you work in the hospitality business?
- What do you expect from working in the hospitality industry?
- By controlling the problems associated with alcohol, you will make more money.
- Why do people drink?
- What problems do you see happening from alcohol consumption?
- Statistics of the problems associated with alcohol and the impact they have on society.
- The Implied Consent Law
- OWI & OWVI(often is referred to as DUI)
- The costs incurred from OWI & OWVI
- How you as a seller or server of alcoholic beverages can directly impact OWI & OWVI
MODULE 3
Basic Liquor lawsPermit
- Dram Shop Lawsuits.
- The potential legal consequences of over service
- What you can be sued for
- Civil law suits for serving a minor
- Who can sue you?
- Damages you would have to pay
- Criminal liability
- How to protect yourself from a Dram Shop Lawsuit also known as a third party alcohol liability lawsuit.
MODULE 4
- It is illegal to solicit drinks from customers
- The legal hours of sales and service of alcoholic beverages
- Patrons bring alcohol onto premises
- It is illegal to serve a person who is intoxicated.
- Employee conduct
- MCLL rules and statutes for all licensees.
- Inspection of premises
- Illegal acts owner convicted
- Being intoxicated while working
- Display of licenses and permits
- Cooperation with officers
- Off premise retailers information
- Delivery of alcohol
MODULE 5
- It is is illegal to sell too or serve a minor alcoholic beverages.
- What happens if you sell alcoholic beverages too or serve a minor
- When do minors have to leave the premises
MODULE 6
Topic: What is alcohol and its physical impact on the body?
Information to be covered in this module:
- What is alcohol?
- Myths about alcohol
- How much alcohol is in one drink?
- How alcohol works in the body once consumed
- How do you become sober?
- What does BAC mean?
- How drugs and alcohol can affect a person and the results of such
- Seldom Abused Drugs
- Commonly abused prescription drugs
- Alcohol Poisoning
MODULE 7
Topic: Observe Listen Evaluate and React / Guide the Guest.
Information to be covered in this module:
- How to recognize those who are becoming intoxicated
- Signs of intoxication
- How to deal with an intoxicated Person
- How to deny service to an intoxicated person
MODULE 8
Topic: Checking ID
Information to be covered in this module:
- Importance of not serving Minors
- What are acceptable forms of identification?
- What is not acceptable for ID?
- The most common form of fake ID
- The Ten Point Checking System
- Things to look for on a suspect ID
- Denying service to a minor